JHONATAN MONDRAGON
SUMMARY OF QUALIFICATIONS
§ Clerical skills: Typing at 55wpm, Scheduling, Filing, Photocopying, Faxing, Photocopying
§ Software: Mac OS, Windows X, MS Word, MS Excel, MS Powerpoint, MS Outlook, Filemaker Pro and Taxwise
§ Languages: Spanish, English and French
EDUCATION BACKGROUND
LaGuardia Community College, Long Island City, NY September 2010 – Present
Major: Business Management
GPA: 3.5
Phi Theta Kappa International Honor Society
Universidad Nacional Mayor de San Marcos, Lima, Peru March 2006 – December 2009
Major: Political Science
PROFESSIONAL EXPERIENCE
Food Bank for
Intake
§ Received clients and assisted them with the organization's paperwork
§ Surveyed clients to determine their eligibility for Food Stamps, translated for Spanish and French speaking interviewees
§ Made copies of paperwork; handled different schedules for different tax-preparation departments, sent clients to the tax-preparer and made "210 New York School Credit" for qualified clients
Catalonia Trade & Investment – New York, NY November 2010 – December 2010
Data Entry-
§ Made copies of all business cards
§ Scanned business cards, fixed minor errors and exported to Microsoft Excel
§ Exported the files to FileMaker Pro and kept an updated and organized database for all business contacts
File Clerk
§ Checked and distributed documents and correspondence fast and organized. Ensured every official document was signed
§ Maintained hard copies of memos, official letters and receipts
§ Filed the archives in their respective folders following a time-entry order procedure
§ Photocopied and scanned records of administrative documents
WarCab Internet Café –
Customer Service Associate
§ Ensured that each customer received outstanding customer service which included troubleshooting, and explanation of software as well as cloud computing
§ Informed customer of time limit or availability
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